nanoRep
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-Zone Time Router
- Voice Menu
- Caller ID Routing
- Unified VoiceEmail
- Text To Speech and Audio Playback
- Real-Time Notifications
- Queues
- Call Recording
- Virtual Conference Rooms
- Unique Drag-and-Drop Web Interface
- Flexibility and Scalability
- Bring Your Own Device
- Connect Existing IP Phones, Softphones, SIP Trunks, and VoIP-enabled software/hardware
- Choose Your Own Telephony Provider
Pricing Info
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
Free
- $0
- Call Center
- API
Basic
- $2/User/Mo. – Billed Monthly
- $20/User/Yr. – Billed Annually
- Call Center
- API
Business
- $5/User/Mo. – Billed Monthly
- $50/User/Yr. – Billed Annually
- phone.systems
- CAll Center
- API
Enterprise
- $10/User/Mo. – Billed Monthly
- $100/User/Yr. – Billed Annually
- phone.systems
- CAll Center
- API
- CRM Integration
- Co-Branding
For Service Providers
- Please contact the vendor, and ask for a quote.
Integrations
phone.systems supports integration with existing CRM systems, IP Phones and softphones, SIP trunks, and VoIP-enabled hardware and applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Granstream Networks, Coriolis Enterprise, Convergia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
Company Email
sales@didww.com
Contact No.
Company's Address
DIDWW Ireland Limited
10/13 Thomas Street
The Digital Hub
Dublin 8, Ireland
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All the data, information and reviews that we shared in this table were collated from official company websites, promotional materials available online, real-life experience from real users as well as our personal everyday use of every app by an expert. We do our best to thoroughly analyze each service, so we not only examine it ourselves, but we also match our results with opinions of other people from the SaaS community.
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