|Monthly payment||Monthly payment|
IssueTrak is a web-based help desk software and customer support platform merged into one compact and powerful package.
Maximize conversion & reduce support load by providing personalized answers for every question.
|Learn more about Issuetrak pricing||Learn more about nanoRep pricing|
Issuetrak offers two licensing options Support and Productivity and two hosting options Cloud or Premise based. A free online demo is also available.
Cloud based plans:
Premise based plans:
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers|
No information available.
|Pepsi, 3M, Verizon, Philips, UPS, Canon||IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus|
| 249 Central Park Avenue |
Virginia Beach, Virginia 23462
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When you test different Help Desk Software products you shouldn’t only explore their features list and available pricing plans. Keep in mind the app must be adjusted to your work processes and company so the more flexible their offer the better. Learn which OSes are supported by nanoRep and Issuetrak and ensure you will obtain mobile support for whatever devices you use in your company. You should also examine which languages and countries are supported, as this may be a critical factor for many companies.