What is better Issuetrak or Vivantio? If you need to get a convenient way to learn which Help Desk Software product is better, our unique system gives Issuetrak a score of 8.5 and Vivantio a score of 8.4 for total quality and performance. In addition, Issuetrak is rated at 100%, while Vivantio is rated 93% for their user satisfaction level.
You can also examine their product details, including modules, tools, options, plans, costs, and more. Check if the software lets you to customize some of its workflows to guarantee it matches your own business workflows.
If you have to quickly find the top Help Desk Software according to our review team we suggest you try out one of these services: Zendesk, Freshdesk, Salesforce Service Cloud.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In the event you are still having second thoughts about which product will perform best for your business it may be a sound idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular every software is and how extensive is its online presence. For instance, in case of Facebook Issuetrak has 1840 likes on their official profile while Vivantio profile is liked by 0 people.
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