What is better MyChat or ScreenConnect? Buying the perfect Collaboration Software product is all about assessing different solutions and determining the top application for your specific needs. Our unique process gives you a quick look at the general rating of MyChat and ScreenConnect. For overall quality and performance, MyChat scored 8.0, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, MyChat earned N/A%, while ScreenConnect earned 96%.
Below it's also possible to verify their characteristics, terms, plans, etc. to determine what application will be more suitable for your company. One critical feature to evaluate is if the application lets you to enable/disable restrictions on various types of users to secure any sensitive business data.
As of now, the best services in our Collaboration Software category are: Smartsheet, Wrike, monday.com.
MyChat integrates with the following business systems and applications:
phpBB 3
GeoIP
Telegram
Active Directory
Asterisk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Client/server chat program that is perfect for sending messages and exchanging files within an office or company. It can work within a company network or over the Internet.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, information and reviews that we offered in this comparison were gathered from official company sites, advertising materials available online, real-life experience from real customers as well as our own everyday use of each product by an expert. We pay a lot of attention to thoroughly test every solution, so we not only examine it ourselves, but we also correlate our results with opinions of other people from the B2B community.
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