What is better Mojo Helpdesk or ConnectWise Control? If you need an efficient Help Desk Software product for your organization you need to make time to assess a wide range of alternatives. It doesn’t have to be difficult, and can be as straightforward as matching their functions in a table like the one below. You will also get a quick idea how each product performs. As an example, on this page you can find Mojo Helpdesk’s overall score of 8.3 and compare it against ConnectWise Control’s score of 9.0; or Mojo Helpdesk’s user satisfaction level at N/A% versus ConnectWise Control’s 100% satisfaction score.
The assessment can help you identify the good and bad points of each service, and choose which one suits you requirements better. Aside from the rich features, the software that’s simple to grasp and use is always the better choice.
We know that not all companies have enough time to try out dozens of various products, so we created a list of recommendations that you may find useful. Our top choices for the category are: .
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
It may not always be sufficient to just compare Mojo Helpdesk and ConnectWise Control against one another. While useful tools, pricing and user comments are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards merited by every service. Frequently a less dominant service may turn out to be an amazing choice that was a winner of many industry awards such as our Supreme Software Award which shows that despite limited market popularity it’s a significant rival to the software that dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
