What is better Mojo Helpdesk or Vivantio? You have so many Help Desk Software options in today’s market that deciding on the best product can be confusing. On our comparison page, you can easily examine the tool, pricing conditions, available plans, and more details of Mojo Helpdesk and Vivantio.
You can also examine their score (8.3 for Mojo Helpdesk vs. 8.4 for Vivantio) and user satisfaction level (N/A% for Mojo Helpdesk vs. 93% for Vivantio). The scores and ratings give you a solid idea how both these software products perform. In addition, check if the application can integrate with existing business apps to ensure greater productivity.
If you have to quickly decide on the more reliable according to our experts we suggest you try out the following solutions: .
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as crucial as useful features and customer support level are pricing packages offered by Mojo Helpdesk and Vivantio. Although price should not be the sole factor it’s definitely a key thing to consider. You should expect a flexible pricing package that can be adjusted to your team size and painlessly scaled up when your company expands. You should be certain you don’t choose packages that include advanced tools that you won’t use and always make an effort to get in touch with the vendor directly as big companies can frequently count on discounts. You should also give a chance to a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t need you to pay any money and offers a reliable overview of what it feels like to work with Mojo Helpdesk and Vivantio.
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