What is better MobileDay or GoToAssist? A sensible way to find the appropriate Customer Support Software product for your company is to match the solutions against each other. Here you can compare MobileDay and GoToAssist and see their capabilities compared contrastively to help you pick which one is the superior product.
Furthermore, you can compare their overall ratings, for instance: overall score (MobileDay: 7.5 vs. GoToAssist: 7.4) and user satisfaction (MobileDay: 100% vs. GoToAssist: 90%). Browse through their distinctive features and similarities and see which one outperforms the other. Moreover, think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
We did our best to prepare reviews of all popular Business Phone Systems products that you can find on the market, but among them these three deserved our special attention: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
You shouldn’t expect just a wide array of functionalities and flexible pricing from a well-known Customer Support Software. Almost as important as core features is a quality customer support. You want to make sure that if you have any questions about MobileDay or GoToAssist, or you run into a problem, or maybe you’ll need to ask for a specific change or functionality beneficial to your business you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to enjoy personal training or at least a knowledge base you can use.
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