What is better Mediawide or ScreenConnect? If you wish to have a easy way to learn which Collaboration Software product is better, our proprietary method gives Mediawide a score of 8.0 and ScreenConnect a score of 9.0 for overall quality and performance. At the same time, Mediawide is rated at 100%, while ScreenConnect is rated 96% for their user satisfaction level.
You can also evaluate their product details, such as features, tools, options, plans, costs, and many more. See whether the solution allows you to customize a few of its workflows to ensure it matches your own business workflows.
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ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as crucial as functionalities and user support quality are pricing packages offered by Mediawide and ScreenConnect. While price should not be a deciding element it’s definitely a key thing to think about. You should try to find a flexible pricing package that can be matched with your team size and painlessly scaled up when your team grows. Make sure you don’t select packages that include extra tools that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from special pricing. You should also check out a free trial or demo of every product to spend at least some time working with it. It’s a valuable experience that doesn’t need you to spend any money and offers a reliable overview of what it’s like to work with Mediawide and ScreenConnect.
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