What is better Mediawide or ScreenConnect? If you need to have a quick way to decide which Collaboration Software product is better, our proprietary algorythm gives Mediawide a score of 8.0 and ScreenConnect a score of 9.0 for all round quality and performance. In addition, Mediawide is rated at 100%, while ScreenConnect is rated 96% for their user satisfaction level.
You can also assess their product details, such as functions, tools, options, plans, costs, and more. Check whether the solution allows you to customize some of its funnels to make sure the app matches your own business workflows.
In case you you would like to quickly locate the best Digital Asset Management Software according to our experts we recommend you take a look at these products: monday.com, Wrike, Wrike.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect only a wide set of functionalities and adjustable pricing from a credible Collaboration Software. Almost as crucial as key features is a top-notch customer support. You want to guarantee that if you have any questions about Mediawide or ScreenConnect, or you face some problems, or maybe you’ll need to ask for a specific update or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to enjoy individual training or at least an FAQ you can use.
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