What is better Medallia or VIZOR? Reviewing products for the top Customer Support Software need not be tough. On our review platform, it is possible to match Medallia and VIZOR and immediately see their distinct features. We allow you to take a look at their functions, supported devices, customer support, pricing rates, terms, and much more.
It's also possible to examine their overall score (6.8 for Medallia vs. 8.0 for VIZOR) and overall customer satisfaction level (98% for Medallia vs. 98% for VIZOR). Spend some time and compare your top choices and discover which one is right for your company. You should also check the software vendor’s background; can you count on them and will they still be operating in the future?
Our team put a lot of effort to review all popular Customer Support Software products offered out there, but among them these three caught our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Both Medallia and VIZOR were reviewed by a team of reliable B2B experts who conducted a thorough study of all crucial aspects of every solution. Their total score was calculated by means of unique SmartScore model that gives a separate partial score to every element like: main functionalities, client support, mobile support, security, user satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only factor essential to a company so we make sure we pay attention to all sides of a app prior to giving it a final rating.
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