What is better Medallia or TurnTo? Getting the most appropriate CRM Software for your company is complicated with so many features, options, and offers to consider. On the other hand, relying on our review platform will allow you to cut down the selection steps by displaying all main apps in a single place.
For instance, you can contrast Medallia and TurnTo for their functions and overall scores, namely, 6.8 and 7.5, respectively. Likewise, you can check which product has better general user satisfaction rating: 98% (Medallia) and N/A% (TurnTo) to find out which solution is the better choice for your company. Don’t simply pick the service with the cheapest price, but the one that offers the most cost-effective value.
People who are pressed for time or would like to get a Customer Support Software recommendation from our experts may want to examine these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
TurnTo is priced on quote basis, meaning that the company will tailor a specific enterprise pricing offer for your business, depending on your needs and expectations. Contact them to request your quote.
TurnTo Network is an open API system which you can integrate with every business systems and applications you may be using. Some of the most prominent integrations include:
Tealium
Demandware
Mozu Marketplace
Magento
Google Apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Raymour & Flanigan, Sur La Table, Tiger Fitness Inc, XO Group Inc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Innovative customer content suite with many useful modules for online retailers which updates the process of collecting reviews and ratings in a variety of ways.
If you test different CRM Software apps you shouldn’t just look at their list of features and provided pricing packages. Consider that the software must be matching your needs and team so the more flexible their offer the better. Find our what platforms are supported by Medallia and TurnTo and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this may be a key element for many businesses.
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