What is better Medallia or Productive.io? Finding the ideal CRM Software product is all about cross-checking different solutions and identifying the top program for your specific needs. Our unique process gives you a quick look at the general rating of Medallia and Productive.io. For general quality and performance, Medallia scored 6.8, while Productive.io scored 8.0. On the other hand, for user satisfaction, Medallia earned 98%, while Productive.io earned 100%.
Below you can also check their features, terms, plans, etc. to find out which software will be more appropriate for your situation. One key feature to assess is if the application can enable and disable limitations on various types of users to limit the exposure of any sensitive corporate data.
We did our best to prepare reviews of all popular Customer Support Software services available on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Productive.io is an integrated business management suite for agencies and consultancies. It combines key business management processes into one comprehensive easy-to-use package. The solution features key modules for CRM, sales pipeline management, time tracking, project management, and profitability.
All the data, facts and reviews that we shared in this table were collated from official vendor pages, promotional content available online, actual experience from real users as well as our own hands-on use of every service by an expert. We pay a lot of attention to extensively test every service, as a result we not only examine it on our own, but we also match our findings with opinions of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
