What is better ManageEngine ServiceDesk Plus or Service Creatio? Buying the ideal Help Desk Software for your organization is essential to increasing your company’s productivity. In our platform, it is simple to assess various solutions to see which one is the most suitable software for your requirements. Here you can match ManageEngine ServiceDesk Plus vs. Service Creatio and examine their overall scores (8.7 vs. 8.6, respectively) and user satisfaction rating (100% vs. 100%, respectively).
It's also possible to browse the details of prices, terms and conditions, plans, services, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, choose the software that allows you to add/remove features and subscription plan to match your business growth or lack of it.
We realize that not all companies have the time to scrutinize a wide range of various services, so we created a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: Freshservice, Zendesk, LiveAgent.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
In the event you continue having second thoughts about which app will perform best in your case it might be a sound idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular each solution is and how wide is its online presence.For example, if you check ManageEngine ServiceDesk Plus LinkedIn profile you’ll learn that they are followed by 3941 people. In case of Service Creatio the number of followers on their LinkedIn page is 0.
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