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Compare Cobblestone Software vs. ManageEngine ServiceDesk

The best Contract Lifecycle Management Software is a program that can address your company’s unique demands. It’s easy to identify which alternative is best suited for your industry if you compare numerous products before you decide which one is the best. For example, ManageEngine ServiceDesk and CobbleStone Systems are scored at 8.7 and 8.0, respectively, for total quality and performance. Similarly, ManageEngine ServiceDesk and CobbleStone Systems have a user satisfaction rating of 100% and 100%, respectively, which indicates the general satisfaction they get from customers. Even better, get in touch with a regular client of the software and ask for their feedback about the software in question. At this time, the leading services in our Service Desk Software category are: Freshservice, LiveAgent, Zendesk.
Product

Cobblestone Software

VS

ManageEngine ServiceDesk

VS

Cobblestone Software screenshot ManageEngine ServiceDesk screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

8.7 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Pricing

Pricing

By quote

$10

Pricing Type

Pricing Type

Quote-based Monthly payment | One-time payment | Quote-based
Complete Review

Complete Review

Overview

Overview

Cobblestone Software provides enterprise contract lifecycle management software that helps businesses to successfully manage the entire lifecycle of their contracts.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
Easy Links
OS Supported

OS Supported

Android
iPhone/iPad
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Features

Features

Cobblestone Software FEATURES

  • Multi-level security
  • Track Contract and related Tasks & Milestone
  • Contract Alert Notifications
  • Template library
  • Version tracking
  • Custom & Ad-Hoc Searching/Reporting
  • Flexible Workflow based on configurable rules
  • Contract Value and Budget Tracking
  • Contract Spend Tracking
  • Track Key Contract Dates
  • Advanced Calendar Notifications
  • Advanced Report Builder
  • Legal Hold Management
  • PDF OCR and document text searching
  • Configurable Management and User Dashboards

ManageEngine ServiceDesk FEATURES

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management
Integrations

Integrations

Cobblestone Software integrates with the following business systems and applications:

  • DocuSign
  • Microsoft Dynamics
  • Oracle
  • Microsoft Office

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft
Vendor Email

Vendor Email

sales@CobbleStoneSystems.com support@servicedeskplus.com
Contact Phone

Contact Phone

+1-866-330-0056 +1-800-443-6694
Available Support

Available Support

Phone
Phone
Ticket
Pricing Info

Pricing Info

Cobblestone Software’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans
Popular Clients

Popular Clients

TreeHouse Foods, DOTCOMM, AHMC Healthcare Hallmark, Lufthansa, GE, Intel, Airbus
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Company's Address

Company's Address

100 Overlook Center, Floor 2
Princeton, NJ 08540
USA
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
Pricing Page

Pricing Page

Learn more about Cobblestone Software pricing Learn more about ManageEngine ServiceDesk pricing
Languages

Languages

English English, Dutch
Product Comparisons

Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as essential as features and user support responsiveness are pricing plans offered by ManageEngine ServiceDesk and CobbleStone Systems. Even though price should not be the sole aspect it’s surely a significant thing to consider. You should look for a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your team develops. Be sure that you don’t select pricing plans that have advanced features that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can often count on special pricing. You should also try out a free trial or demo of every service to spend at least some time working with it. It’s a helpful experience that doesn’t require you to spend any money and gives you a solid overview of what it feels like to work with ManageEngine ServiceDesk and CobbleStone Systems.