What is better ManageEngine Remote Access or GoToAssist? With a wide range of functionalities, pricing, terms, and more to check, choosing the right Customer Support Software for your company is challenging. However making use of our system, it's easy to match the features of ManageEngine Remote Access and GoToAssist as well as their general score, respectively as: 8.9 and 7.4 for overall score and 97% and 90% for user satisfaction.
You can also evaluate them feature by feature and see which software is a more effective fit for your enterprise. Remember to get a trial version first before subscribing to see how the solution can benefit you in practical situations.
People who are pressed for time or need a Remote Support Software recommendation from our experts may want to examine these top choices for this year: Zendesk, Atera, ScreenConnect.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
All the data, information and statistics that we presented in this table were taken from official company pages, promotional materials available online, actual experience from real users as well as our individual direct use of every solution by a professional reviewer. We put a lot of effort to extensively examine each software, therefore we not only study it ourselves, but we also correlate our results with experiences of other members from the SaaS community.
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