What is better LivProp or ScreenConnect? We are here to improve the cumbersome process of comparing Customer Support Software products for you. For instance, on this page you can verify the overall performance of LivProp (8.0) and contrast it with the overall performance of ScreenConnect (9.0). You may also match their overall user satisfaction rating: LivProp (98%) vs. ScreenConnect (96%).
Similarly, you can read their capabilities thoroughly to check which product can better address your company’s needs. In general, any business solution has to let you to quickly see the big picture, all the while allowing you immediate access to the details.
In the event you need to quickly find the top Communications Software according to our experts we advise you take a look at one of these services: RingCentral, monday.com, Slack.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as crucial as useful features and client support responsiveness are pricing plans offered by LivProp and ScreenConnect. Although price should not be the only element it’s definitely an important thing to think about. You should count on a flexible pricing plan that can be adjusted to your team size and painlessly scaled up if your team develops. Make sure you don’t pick packages that have advanced tools that you won’t use and always try to get in touch with the vendor directly because big companies can often benefit from special pricing. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and provides you with a practical overview of what it feels like to work with LivProp and ScreenConnect.
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