What is better LiveHelpNow or Remedyforce? There are many Help Desk Software products in the market these days. The ideal way to find out which app fits your needs best is to compare them side by side. For instance, here you can review LiveHelpNow and Remedyforce for their overall score (7.3 vs. 8.1, respectively) or their user satisfaction rating (N/A% vs. 83%, respectively).
You can also check their features and pricing terms along with other useful details below. When matching products be sure to compare their similar capabilities and mark their differences to have a clearer picture of both deals. Likewise, remember to check secondary features such as security, backup, ease-of-use, and customer support.
We are aware that not all companies have enough time to examine dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
You shouldn’t expect only a wide range of useful tools and scalable pricing from a credible Help Desk Software. Almost as essential as main features is a quality customer support. You want to guarantee that in a situation where you have any questions about LiveHelpNow or Remedyforce, or you face some problems, or perhaps you’ll need to ask for a certain revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to profit from individual training or at least an FAQ you can use.
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