|Free | Monthly payment||Monthly payment | One-time payment|
Userlike is an advanced live chat software that guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.
LiveAgent is the winner of our 2018 Supreme Software Award. It is a complete customer and live support platform with chat for websites and all help desk features.
Userlike offers a 14-day free trial and five packages:
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
The following paid plans are available:
Ticket Plan: $9 per agent
Ticket + Chat – $29 per agent/month
All-Inclusive – $39 per agent/month
LiveAgent Enterprise for companies with large customer support needs available via quote request. On top of features, Enterprise includes VIP support and assistance and branding-free features.
Userlike integrates with the following business tools:
LiveAgent supports integrations with the following business systems and applications:
|Harvard University, Lufthansa, Nivea, Continental, Sage||SolidTrust Pay, X-Cart, Random Solutions, E.ON|
| 616 Corporate Way, Suite 2-3278|
Valley Cottage, NY 10989
|Learn more about Userlike pricing||Learn more about LiveAgent pricing|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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When you research different Customer Support Software solutions you shouldn’t just look at their features list and provided pricing packages. Consider that the service should be matching your requirements and business so the more flexible their offer the better. Learn what platforms are supported by LiveAgent and Userlike and ensure you will obtain mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, because this could be a key element for many companies.