Userlike
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-channel Chat
- Smart Customer Profile
- Sticky Chat
- Videocalls
- Chatbot & Automation
- Widget Router
- All-inclusive Button Integration
- Pre- & Post-Chat Survey
- AI Automation Hub
- AI-chatbots
- Smart FAQ
- Contact Form Suggestions
Pricing Info
Pricing Info
Userlike offers a 14-day free trial and four packages:
Free Plan – $o
- 1 seat
- 1 widget
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
Team Plan – $90/month
- 4 seats
- 4 widgets
- 2 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
Corporate Plan – $290/month
- 10 seats
- 10 widgets
- 4 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
Flex Plan – By quote
- 10+ seats
- 10+ widgets
- 4+ messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
- White label
- Advanced routing
- Professional onboarding
- Organizations
- Dedicated account manager
Integrations
Integrations
Userlike integrates with the following business tools:
- Asana
- Base CRM
- Bigcommerce
- Box
- Campaign Monitor
- CapsuleCRM
- CentralStationCRM
- CleverReach
- Dropbox
- ekmPowershop
- EmailTicket
- Freshdesk
- Github
- Google Analytics
- Google Tag Manager
- Google Drive
- Help Scout
- Highrise
- Hubspot
- Iframe
- Jimdo
- KISSmetrics
- LemonStand
- Magento
- MailChimp
- mijnWinkel
- Mixpanel
- Oxid
- Pipedrive
- PipelineDeals
- Piwik
- PrestaShop
- Salesforce
- Segment
- SEOshop
- Shopify
- Shopware
- Slack
- Squarespace
- SugarCRM
- Talkdesk
- Trello
- Tumblr
- Typo3
- Unbounce
- UserVoice
- WordPress
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TecArt GmbH, WiredMinds GmbH, Nila TV GmbH media production
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Userlike is an advanced live chat software that guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.
Company Email
support@userlike.com
Company's Address
Userlike Comparisons
Popular Userlike Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Appearance customization
- Chat client (that customers use)
- Chat agent console / use of instant messengers (IM)
- Proactive chats & Triggers
- Offline mode
- Shortcuts / canned messages
- Create chat protocols
- Tracking & live analytics
- Internationalization
Pricing Info
Zendesk offers Chat as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Zendesk Chat supports integration with the following business systems and applications:
- Zendesk
- Google Analytics
- Salesforce
- Highrise
- Magento
- Shopify
- Tictail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
Company Email
support@zopim.com
Company's Address
Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598
Zendesk Chat Comparisons
Popular Zendesk Chat Alternatives
Both Userlike and Zendesk Chat were evaluated by a panel of independent SaaS experts who carried out a thorough examination of all core aspects of every product. Their ultimate rating was prepared by means of unique SmartScore system that calculates an individual partial score to every component such as: main functionalities, customer support, mobile device support, security, user satisfaction and market presence. We are aware that useful features are not the only aspect important to a company so we make sure we pay attention to all sides of a product before giving it a final rating.
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