Userlike
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-channel Chat
- Smart Customer Profile
- Sticky Chat
- Videocalls
- Chatbot & Automation
- Widget Router
- All-inclusive Button Integration
- Pre- & Post-Chat Survey
- AI Automation Hub
- AI-chatbots
- Smart FAQ
- Contact Form Suggestions
Pricing Info
Pricing Info
Userlike offers a 14-day free trial and four packages:
Free Plan – $o
- 1 seat
- 1 widget
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
Team Plan – $90/month
- 4 seats
- 4 widgets
- 2 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
Corporate Plan – $290/month
- 10 seats
- 10 widgets
- 4 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
Flex Plan – By quote
- 10+ seats
- 10+ widgets
- 4+ messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
- White label
- Advanced routing
- Professional onboarding
- Organizations
- Dedicated account manager
Integrations
Integrations
Userlike integrates with the following business tools:
- Asana
- Base CRM
- Bigcommerce
- Box
- Campaign Monitor
- CapsuleCRM
- CentralStationCRM
- CleverReach
- Dropbox
- ekmPowershop
- EmailTicket
- Freshdesk
- Github
- Google Analytics
- Google Tag Manager
- Google Drive
- Help Scout
- Highrise
- Hubspot
- Iframe
- Jimdo
- KISSmetrics
- LemonStand
- Magento
- MailChimp
- mijnWinkel
- Mixpanel
- Oxid
- Pipedrive
- PipelineDeals
- Piwik
- PrestaShop
- Salesforce
- Segment
- SEOshop
- Shopify
- Shopware
- Slack
- Squarespace
- SugarCRM
- Talkdesk
- Trello
- Tumblr
- Typo3
- Unbounce
- UserVoice
- WordPress
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TecArt GmbH, WiredMinds GmbH, Nila TV GmbH media production
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Userlike is an advanced live chat software that guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.
Company Email
support@userlike.com
Company's Address
Userlike Comparisons
Popular Userlike Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Both Userlike and Deskero were evaluated by a group of independent SaaS experts who prepared a detailed examination of all key elements of each product. Their final rating was calculated by means of unique SmartScore model which provides a separate partial score to each factor such as: main functionalities, customer support, mobile support, security, customer satisfaction and market presence. Here at FinancesOnline we know useful features are not the only aspect essential to a company so we make sure we pay attention to all facets of a service prior to giving it a final rating.
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