Kayako
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-channel Chat
- Smart Customer Profile
- Sticky Chat
- Videocalls
- Chatbot & Automation
- Widget Router
- All-inclusive Button Integration
- Pre- & Post-Chat Survey
- AI Automation Hub
- AI-chatbots
- Smart FAQ
- Contact Form Suggestions
Pricing Info
Pricing Info
Userlike offers a 14-day free trial and four packages:
Free Plan – $o
- 1 seat
- 1 widget
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
Team Plan – $90/month
- 4 seats
- 4 widgets
- 2 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
Corporate Plan – $290/month
- 10 seats
- 10 widgets
- 4 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
Flex Plan – By quote
- 10+ seats
- 10+ widgets
- 4+ messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
- White label
- Advanced routing
- Professional onboarding
- Organizations
- Dedicated account manager
Integrations
Integrations
Userlike integrates with the following business tools:
- Asana
- Base CRM
- Bigcommerce
- Box
- Campaign Monitor
- CapsuleCRM
- CentralStationCRM
- CleverReach
- Dropbox
- ekmPowershop
- EmailTicket
- Freshdesk
- Github
- Google Analytics
- Google Tag Manager
- Google Drive
- Help Scout
- Highrise
- Hubspot
- Iframe
- Jimdo
- KISSmetrics
- LemonStand
- Magento
- MailChimp
- mijnWinkel
- Mixpanel
- Oxid
- Pipedrive
- PipelineDeals
- Piwik
- PrestaShop
- Salesforce
- Segment
- SEOshop
- Shopify
- Shopware
- Slack
- Squarespace
- SugarCRM
- Talkdesk
- Trello
- Tumblr
- Typo3
- Unbounce
- UserVoice
- WordPress
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TecArt GmbH, WiredMinds GmbH, Nila TV GmbH media production
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Userlike is an advanced live chat software that guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.
Company Email
support@userlike.com
Company's Address
Userlike Comparisons
Popular Userlike Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Support ticketing with email integration
- Fully featured live chat for your customer service portal and website
- Real-time visitor tracking
- Real-time messaging for help center and website
- Set SLAs to keep on top of customer conversations
- Phone call tracking and recording
- Enhanced self-service portal
- Advanced ticket workflows, rules and automations
- Customizable tickets, chats and customers
- Custom fields to collect all information needed
- Enhanced customer and organization profiles for CRM
- Multiple-plan support
- Ticket reply and resolution deadline management
- Set business hours for accurate performance tracking
- Slack integration
- Automatic escalation rules to prevent unaddressed customer queries
- Mobile apps for iOS, Android, Windows and Blackberry
- Mobile live chat with the Jabber gateway
- 100+ out-of-the-box help desk reports
- Custom reports via Kayako Query Language
- Schedule reports are automatically sent to your inbox
- Multi-lingual customer support and localizations
- Customizable look and feel of the help desk
- Strong support for ecommerce to increase sales and improve loyalty
- Intuitively designed Help Center enable customers to help themselves
- Rich customer and organization profiles
- Simple webhook integration to push customer data into Kayako
- Shared inbox enhances collaboration
Pricing Info
Free
- Up to 3 agents
- Live chat and email
- Basic Help Center
- 600+ integrations with Zapier
Inbox – $9/agent per month
- All Free features, plus:
- Email, chat and social
- Basic Help Center
- Assignment rules
- Insights
- Collision prevention
- Reply-only macros
Team – $15/agent per month
- All Inbox Features, plus:
- Support workflow
- SLA and business hours
- Advanced Insights
- Macros
- Single sign-on
Growth – $29/agent per month
- All Team features, plus:
- Powerful automation
- Custom views, fields, and forms
- Custom reporting
- Multi-brand, multi-language
- Advanced Help Center customization
- Organization profiles
Scale – $59/agent per month
- All Growth features, plus:
- Advanced workflow customization
- Internal Help Center
- Shared organizations
- Custom security policies
- Custom roles and permissions
- Salesforce integration
Enterprise – Custom pricing starts at $90/agent
Integrations
- 123FormBuilder
- ActiveCampaign
- Basecamp
- BigCommerce
- Campaign Monitor
- Chargebee
- Chargify
- Constant Contact
- Customer Thermometer
- Dropbox
- Drupal
- Eventbrite
- Flowdock
- Freshbooks
- Geckoboard
- GetResponse
- GitHub
- Gmail
- G Suite
- Google Analytics
- Google Calendar
- Google Drive
- Help Desk Migration
- Hootsuite
- HubSpot CRM
- Infusionsoft
- InsightSquared
- Intercom
- JIRA Software
- Joomla
- MailChimp
- Marketo
- Microsoft Dynamics CRM
- Microsoft Outlook
- Nicereply.com
- Nimble
- Pardot
- PayPal
- Pipedrive
- Pivotal Tracker
- Podio
- Quickbooks
- Recurly
- Salesforce
- SalesforceIQ
- SAML Single Sign-on
- Shopify
- Slaask
- Slack
- Stripe
- Sugar CRM
- SurveyGizmo
- SurveyMonkey
- SyncDojo
- Teamwork Projects
- Trello
- Typeform
- Webhooks
- WHMCS
- WooCommerce
- WordPress
- Wufoo
- Xero
- Yammer
- More apps from Kayako community
- REST API integrates with your apps and backend systems
- Zapier
- Zoho CRM
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expertus, Hitachi, ASF, ICANN, Pearson, SEGA, Toshiba
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Company Email
sales@kayako.com
Contact No.
Company's Address
Kayako
Fourth floor, Midland Financial Centre 21-22
G.T. Road Jalandhar, Punjab 144001
India
Kayako Comparisons
Popular Kayako Alternatives
Every time you compare different Customer Support Software products you shouldn’t only look at their features list and available pricing packages. Pay attention to the fact that the app should be meeting your work processes and team so the more flexible their offer the better. Find our which OSes are supported by Userlike and Kayako and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, as this may be a deal breaker for many firms.
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