What is better Userlike or Vivantio? If you’re experiencing a hard time choosing the right Customer Support Software product for your situation, we suggest that you compare the available software and determine which one offers more benefits. In particular, here you can examine Userlike (overall score: 8.5; user rating: 100%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.
It's also possible to see which one provides more features that you need or which has better pricing plans for your current situation. Working with a clear table to evaluate their features will significantly boost the likelihood of finding the right product for your company. Pay attention to other areas of the software for example if it’s easy to use, adaptability, scalability, and pricing terms.
Our team put a lot of effort to review all popular Live Chat Software products offered on the market, but among them these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as crucial as functionalities and user support level are pricing plans given by Userlike and Vivantio. Although pricing should not be the sole element it’s definitely a significant thing to think about. You should count on a flexible pricing package that can be adjusted to your company size and effortlessly scaled up when your business develops. You should be certain you don’t select pricing plans that include extra functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of each service to spend at least some time working with it. It’s a useful experience that doesn’t ask you to invest any money and offers a reliable overview of what it’s like to work with Userlike and Vivantio.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
