What is better LiveAgent or Parature? Getting the best Customer Support Software for your organization is difficult with various features, choices, and terms to take note of. But, depending on our review directory will make it possible for you to streamline the selection process by displaying all main software in one place.
As an illustration, you can match LiveAgent and Parature for their tools and overall scores, namely, 9.4 and 7.2, respectively. Similarly, you can check which one has higher general user satisfaction rating: 99% (LiveAgent) and 98% (Parature) to learn which one is the better choice for your company. Don’t simply buy the service with the cheapest price, but the solution that offers the best value for your money.
In the event you have to quickly find the optimal Help Desk Software according to our review team we suggest you examine one of these solutions: Salesforce Service Cloud, Freshdesk, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Both LiveAgent and Parature were tested by a group of reliable SaaS experts who conducted a detailed analysis of all important aspects of each app. Their ultimate score was prepared with unique SmartScore model which provides an individual partial score to each factor like: main functionalities, client support, mobile device support, security, customer satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only thing important to a company so we do our best to pay attention to all aspects of a software prior to coming up with its final rating.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
