What is better LiveAgent or CrazyCall? When scouting for the appropriate Customer Support Software for your enterprise it is recommended that you evaluate the characteristics, pricing, and other critical details about the product and vendor. Here, you can check the similarities and distinctions between LiveAgent (overall score at 9.4 and user satisfaction at 99%) and CrazyCall (overall score at 8.5 and user satisfaction at 100%).
It's also possible to check their specific modules, like functions, plans, rates, terms and conditions, etc. Moreover, read the terms closely for information on hidden fees, including, setup fees, independent customer service, upgrade fees, disk space fees, and others.
Currently, the top solutions in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Both LiveAgent and CrazyCall were evaluated by a panel of reliable B2B experts who carried out a detailed examination of all core aspects of every product. Their total rating was prepared with unique SmartScore model that calculates an individual partial score to every element like: main functionalities, customer support, mobile device support, security, client satisfaction as well as market presence. We realize useful features are not the only factor essential to a company so we make an effort to pay attention to all sides of a solution prior to coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
