What is better CrazyCall or Zendesk? If you need to get a quick way to decide which Customer Support Software product is better, our proprietary algorythm gives CrazyCall a score of 8.5 and Zendesk a score of 9.7 for all round quality and performance. Furthermore, CrazyCall is rated at 100%, while Zendesk is rated 98% for their user satisfaction level.
You can also evaluate their product details, such as functions, tools, options, plans, pricing, and many more. Check if the application lets you to customize a few of its workflows to ensure it complements your own business processes.
We know that not all companies have the time to scrutinize a large number of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you pick a service that you believe will be an actual asset for your company you shouldn’t simply limit yourself to what experts have to say about it. In many cases individual experience with the solution may be different, depending on your own preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each solution to give you a quick overview of how real users of CrazyCall and Zendesk rate their contact with the software. Our algorithm is built around complex analysis of product mentions on other websites, social media as well as blogs, so you will get a comprehensive and reliable picture of what other customers think about every app. In this case CrazyCall got a total satisfaction rating at 100% while for Zendesk 98% of users express they had an enjoyable experience with it.
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