What is better LiaCX or Yusp? When choosing the appropriate Customer Experience Management Software for your organization it is suggested that you review the features, rates, along with other critical details concerning the product and vendor. Here, you can check the parallels and discrepancies between LiaCX (overall score at 8.6 and user satisfaction at 100%) and Yusp (overall score at 6.9 and user satisfaction at 93%).
You can also look at their specific modules, like functions, plans, costs, conditions, etc. What is more, analyze the terms closely for information on extra charges, including, setup fees, separate support plan, upgrade fees, disk space fees, and other similar charges.
People who are pressed for time or would like to get a Customer Experience Management Software advice from our experts may want to take a look at these top choices for this year: Alchemer, Smartlook, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
If you are still having second thoughts about which software will be best for your business it may be a sensible idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular each solution is and how extensive is its online presence. For example LiaCX Twitter account has currently 762 followers. At the same time Yusp Twitter is followed by 427 users.
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