What is better Yusp or Birdeye? It’s easy to our scoring system to help you get a general idea which Customer Experience Management Software product is more suitable for your business. For overall product quality, Yusp attained 6.9 points, while Birdeye received 9.0 points. Meanwhile, for user satisfaction, Yusp scored 93%, while Birdeye scored 97%.
Details about their unique elements, tools, supported platforms, customer service, and more are provided below to help you get a more versatile assessment. Don’t forget to choose only the tools your business requires so as not to waste resources for functions that you won’t be using.
Users who want to save some time or want a Customer Experience Management Software suggestion from our experts may want to examine these top choices for the current year: Smartlook, Alchemer, Zendesk.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
In the event you are still having doubts about which service will be best for your company it might be a sensible idea to analyze each service’s social metrics. These metrics are usually a way to see how popular a given software is and how extensive is its online presence. For example, in case of Facebook Yusp has 1037 likes on their official page while Birdeye profile is liked by 18062 people.
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