What is better LiaCX or YesInsights? You have such a wide range of Customer Experience Management Software solutions in today’s market that selecting the best product is often overwhelming. On our comparison page, we let you examine the tool, pricing conditions, available plans, and more details of LiaCX and YesInsights.
You can examine their score (8.6 for LiaCX vs. 7.3 for YesInsights) and user satisfaction level (100% for LiaCX vs. 100% for YesInsights). The scores and ratings present you with a solid idea how these two software products perform. In addition, check if the application can integrate with existing business apps to guarantee greater productivity.
People who are pressed for time or need a Customer Experience Management Software suggestion from our experts might want to investigate these top choices for the current year: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
You shouldn’t count on exclusively a broad set of useful tools and scalable pricing plans from a well-known Customer Experience Management Software. Almost as essential as main features is a trustworthy customer support. You want to ensure that when you have any questions about LiaCX or YesInsights, or you face some problems, or maybe you’ll need to request a specific update or functionality useful to your business you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can enjoy individual training or at least an FAQ you can use.
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