What is better LiaCX or Reptrics? Finding the suitable Customer Experience Management Software product is as straightforward as evaluating the good and weaker functions and terms offered by LiaCX and Reptrics. Here you can also match their overall scores: 8.6 for LiaCX vs. 8.0 for Reptrics. Or you can verify their general user satisfaction rating, 100% for LiaCX vs. 96% for Reptrics.
We suggest that you take some time to review their specific functions and decide which one is the better alternative for your company. Likewise, remember to take into account your company’s or industry’s special circumstances, such as, a multilingual solution for a global team or a mobile version to help you work away from your office.
We did our best to prepare reviews of all popular Customer Experience Management Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Alchemer, Zendesk, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Both LiaCX and Reptrics were evaluated by a team of independent B2B experts who conducted a detailed examination of all important elements of every software. Their total rating was calculated with unique SmartScore algorithm which calculates a separate partial score to every element like: main functionalities, customer support, mobile support, security, user satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a business so we make an effort to pay attention to all aspects of a service before calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
