What is better Reptrics or Birdeye? Today’s firms require the top Customer Experience Management Software product to remain competitive. On this page we help you with choosing the right software, by allowing you to assess Reptrics and Birdeye down to the very details of their individual features.
You can even examine our overall scoring values, which rate the software general quality and performance. Reptrics got a 8.0 score, while Birdeye has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 96% (Reptrics) against 97% (Birdeye). Remember to opt for the solution that best matches your most urgent needs, not the application with a lot of features.
Currently, the best products in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
No Customer Experience Management Software will be perfect enough to cover all the requirements of a company. Though main functionalities of Reptrics and Birdeye should matter you should also thoroughly study the integrations offered by a given software. In many cases you will already be making use of other types of B2B software in your company and it’s much more beneficial to opt for software that integrate well with one another. If you do that you will be able to guarantee a smooth transfer of data between your teams and software used, which can considerably reduce time wasted on migrating between one app and the other.
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