What is better LiaCX or Elevio? Finding the proper Customer Experience Management Software product is as easy as contrasting the strong and poor functions and terms offered by LiaCX and Elevio. Here it's also possible to match their overall scores: 8.6 for LiaCX vs. 8.0 for Elevio. Or you can look at their general user satisfaction rating, 100% for LiaCX vs. 100% for Elevio.
We suggest that you take some time to study their differences and figure out which one is the better option for your business. Moreover. keep in mind to take into account your company’s or industry’s special circumstances, for example, a multilingual solution for a global company or a mobile app to help you work on the go.
People who are pressed for time or would like to get a Customer Experience Management Software advice from our team might want to investigate these top choices for the current year: Alchemer, Zendesk, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
You should pay attention to the fact that even though both LiaCX and Elevio may have an outstanding set of features every app could be created for a different business size. If you are studying different apps you may want to give some attention to a business size they are meant for. Certain features may scale up efficiently for large enterprises but if you own a small or medium business it’s usually better to refrain paying for advanced features that you may never have a chance to use.
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