Lithium
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Built-In Contextual Support
- Instant, Inline Help Prompts
- Relevant Content
- Help Reports
- ML-Powered Engagement and Feedback
- Embedded Assistant
- Knowledge Base
- Extensive Integrations
Pricing Info
Pricing Info
Elevio offers a simple enterprise pricing structure with the following plans:
Starter – $99/month or $79/month billed annually:
- 3 team members
- Unlimited articles
- Basic hosted KB
- Visualizer
- Click tool
Regular – $149/month or $119/month billed annually
- Everything in Starter
- Help Desk integrations
- Reporting
- Customized Hosted KB
- Advanced modules
Premium – $299/month or $249/month billed annually
- Everything in Regular
- Article auto syncing
- Priority support
- Multilingual content
Integrations
Integrations
Elevio integrates with the following applications:
- Salesforce
- Zendesk
- Freshdesk
- Help Scout
- Teamworkdesk
- Groove
- HelpDocs
- Uservoice
- Slack
- WordPress
- Chatlio
- Drift
- Chatra
- Freshchat
- Intercom
- Olark
- LiveChat
- Smooch
- SnapEngage
- Tagove
- Zapier
- Userengage
- Talkus
- Zopim
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stitch Labs, AdRoll, SportsEngine
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An innovative customer success solution designed to help businesses of all sizes reduce customer effort.
Company Email
support@elev.io
Company's Address
Elevio
Hub Australia
Level 2, 696 Bourke St
Melbourne, Victoria 3000
Australia
Elevio Comparisons
Popular Elevio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Forums
- Contests
- Crowdsourced Ideas
- Blogs Ratings & Reviews
- Groups
- Q&A
- Tribal Knowledge Base
- Gamification
- Photos & Videos
- Value Analytics
- Mobile Agent
- Expert Resources
- Approvals
- Custom Integration
- Clear Ownership
- Social Web Analytics
- Custom Social Reports and Exports
- Agent Productivity and Workload Monitor
Pricing Info
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
- Lithium Social Intelligence
- Premium Gamification
- Value Analytics and Benchmarking
- Mobile/Responsive
- Social Contests
- Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
- Global Content Calendar
- Campaign Planning
- Content & Posting recommendations
- Roles, workflows & approvals
- Social Marketing Analytics
- Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
- Response Analytics
- Mobile Application
- Enterprise Level Workflows
- Support for Facebook Messenger
- Support for Twitter Customer Feedback
- CRM and Reporting APIs
Communities+Social
- All features, plus
- Tribal Knowledge Base
- Crowdsourced Ideas
- Experts
- CRM Integrations
- Shared Dashboard
- Monitor Wall
Integrations
Lithium integrates with the following business systems and applications:
- Google+
- Microsoft
- Salesforce
- Klout
- Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Company Email
press@lithium.com
Contact No.
Company's Address
225 Bush St., 15th Floor
San Francisco, CA 94104
USA
Lithium Comparisons
Popular Lithium Alternatives
No Customer Experience Management Software will be able to cover all the requirements of a business. Though core features of Elevio and Lithium are obviously a priority you should also carefully examine the integrations offered by a given service. Quote frequently your team will already be making use of some other SaaS software in your company and it’s always better to choose solutions that integrate well with one another. That way you can guarantee a smooth transfer of information between your teams and services, which can really reduce time wasted on migrating between one software and the next.
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