xSellco Feedback
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Built-In Contextual Support
- Instant, Inline Help Prompts
- Relevant Content
- Help Reports
- ML-Powered Engagement and Feedback
- Embedded Assistant
- Knowledge Base
- Extensive Integrations
Pricing Info
Pricing Info
Elevio offers a simple enterprise pricing structure with the following plans:
Starter – $99/month or $79/month billed annually:
- 3 team members
- Unlimited articles
- Basic hosted KB
- Visualizer
- Click tool
Regular – $149/month or $119/month billed annually
- Everything in Starter
- Help Desk integrations
- Reporting
- Customized Hosted KB
- Advanced modules
Premium – $299/month or $249/month billed annually
- Everything in Regular
- Article auto syncing
- Priority support
- Multilingual content
Integrations
Integrations
Elevio integrates with the following applications:
- Salesforce
- Zendesk
- Freshdesk
- Help Scout
- Teamworkdesk
- Groove
- HelpDocs
- Uservoice
- Slack
- WordPress
- Chatlio
- Drift
- Chatra
- Freshchat
- Intercom
- Olark
- LiveChat
- Smooch
- SnapEngage
- Tagove
- Zapier
- Userengage
- Talkus
- Zopim
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stitch Labs, AdRoll, SportsEngine
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An innovative customer success solution designed to help businesses of all sizes reduce customer effort.
Company Email
support@elev.io
Company's Address
Elevio
Hub Australia
Level 2, 696 Bourke St
Melbourne, Victoria 3000
Australia
Elevio Comparisons
Popular Elevio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automated feedback requests for all web channels
- Multichannel feedback tool
- Google Seller ratings for your search results
- Full compliance with marketplaces’ feedback policies
- Intelligent targeting of products that sell well
- Blacklisting customers with negative feedback history
- Sending feedback requests only to on-time deliveries
- Integration with Xsellco Helpdesk
- Intelligent timing of request delivery
- Customized emails
- SmartTags and personalized requests
- A/B testing
- Follow Up emails
- Attachments
- Rewards for returning customers
- Measuring performance and reporting
- Star Scores
- Positive feedback ratings
- Fast reactions to negative feedback
Pricing Info
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
Basic Plan – $49/month (billed annually)
- 5,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email
Professional Plan – $99/month (billed annually)
- 25,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone
Premium Plan – $199/month (billed annually)
- 60,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone, live chat
Integrations
xSellco Feedback integrates with the following business systems and applications:
- Amazon
- eBay
- Trustpilot
- Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
xSellco Feedback Comparisons
Popular xSellco Feedback Alternatives
You shouldn’t count on simply a wide set of useful tools and flexible pricing from a credible Customer Experience Management Software. Almost as significant as core features is a quality customer support. You want to make sure that if you have any questions about Elevio or xSellco Feedback, or you face some problems, or perhaps you’ll want to ask for a certain revision or feature useful to your business you can trust in a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to profit from individual training or at least an FAQ you can use.
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