What is better LiaCX or Conversocial? Getting the best Customer Experience Management Software for your company is not that easy with various features, options, and offers to consider. However, depending on our website will help you to streamline the necessary steps by displaying all crucial services in a single place.
As an illustration, you can contrast LiaCX and Conversocial for their features and overall scores, namely, 8.6 and 8.6, respectively. Similarly, you can check which software has higher general user satisfaction rating: 100% (LiaCX) and 100% (Conversocial) to find out which one is the better option for your business. Don’t simply buy the service with the most attractive price, but the solution that has the best value.
As of now, the most significant products in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
If you test various Customer Experience Management Software apps you shouldn’t just study their features list and offered pricing packages. Pay attention to the fact that the solution should be matching your needs and business so the more flexible their offer the better. Explore which platforms are supported by LiaCX and Conversocial and be certain you will obtain mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, because this might be a deal breaker for many companies.
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