What is better LeadsRain or ProProfs Help Desk? With different functionalities, pricing, conditions, and more to check, choosing the right Customer Support Software for your organization is tricky. But by working with our system, it's easy to match the characteristics of LeadsRain and ProProfs Help Desk together with their general score, respectively as: 8.0 and 8.5 for overall score and 97% and 100% for user satisfaction.
You can also evaluate them feature by feature and find out which application is a more effective fit for your business. Keep in mind to ask for a free trial first prior to opting in for a plan to experience how the program performs in real scenarios.
Those of you who want to save some time or need a Customer Support Software advice from our experts may want to try out these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
The services compared on this page are only a small part of our entire Customer Support Software category and you should keep in mind that there may be better alternatives out there. If you would like to make sure you make the best possible choice for your business we strongly urge you to test more software first. It may also be a good idea to study our top 10 Customer Support Software list to learn which apps are at the moment the highest-ranking ones and dominate the market.
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