What is better LANDESK Service Desk or bpm'online service? Specific companies require different types of Help Desk Software. To learn which solution meets your needs, think about reviewing various alternatives feature by feature along with their terms and pricing. Furthermore, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: LANDESK Service Desk (8.0) vs. bpm'online service (8.6) for general quality and performance; LANDESK Service Desk (94%) vs. bpm'online service (100%) for user satisfaction rating. Check out their high and low points and find out which software is a better choice for your company. One simple but effective tip is to note down the strengths and weaknesses of both applications next to each other and see which app comes on top.
We are aware that not all companies have the time to test dozens of different services, so we prepared a list of suggestions that you may find useful. Our top choices for the category are: .
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
You should note that while both LANDESK Service Desk and bpm'online service may provide an excellent set of features each product may be designed for a different company size. If you are analyzing various solutions you should pay attention to a company type they are aimed at. Specific functionalities could scale up well for huge enterprises but if you own a small or mid-sized business it’s often better to refrain paying for complex functionalities that you might never actually use.
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