What is better KYC Hub or Jira Service Desk? Selecting the best CRM Software for your company is hard with too much functions, options, and offers to take note of. On the other hand, using our review directory will make it possible for you to cut down the selection steps by displaying all major products in one place.
For instance, you can match KYC Hub and Jira Service Desk for their functions and overall scores, in this case, 8.6 and 9.0, respectively. Similarly, you can see which one has superior general user satisfaction rating: 96% (KYC Hub) and 96% (Jira Service Desk) to determine which solution is the better choice for your organization. Don’t just choose the service with the lowest price, but the service that offers the most cost-effective value.
Our team put a lot of effort to review all popular Customer Service Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
KYC Hub currently does not provide details regarding its integrations with third-party applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HDFC Bank, Finotive Funding, Workex
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KYC Hub is a compliance-focused identity verification software that minimizes risk, automates workflows and detects fraud with real-time monitoring and global coverage.
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
Up to 3 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
2GB file storage
Community Support
Cloud – Standard ($20/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
250GB Storage
Local Business Hours Support
Cloud – Premium ($40/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
9% uptime SLA
Unlimited Storage
24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
Jira Software
Slack
HipChat
Google
Confluence
Trello
Tasktop Sync
HappyFox
JEMH
ERPM
Zendesk
Insight
Freshservice
Bomgar
Kelverion
Zephyr
Salesforce
Gliffy
GitHub
Balsamiq
Azuqua
Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
Both KYC Hub and Jira Service Desk were reviewed by a team of independent B2B experts who conducted a full study of all important elements of each solution. Their total score was calculated with unique SmartScore model that gives a separate partial score to each component like: main functionalities, client support, mobile device support, security, client satisfaction as well as reviews in other media. We know useful features are not the only thing crucial to a business so we make sure we pay attention to all aspects of a solution before coming up with its final score.
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