What is better Kommunicate or Dezide? Getting the best Customer Support Software for your organization is not that easy with various functions, choices, and terms to check. However, using our review platform will make it possible for you to cut down the selection process by displaying all key software in one place.
As an illustration, you can match Kommunicate and Dezide for their features and overall scores, in this case, 8.7 and 7.6, respectively. Similarly, you can check which software has higher general user satisfaction rating: 96% (Kommunicate) and N/A% (Dezide) to determine which solution is the better choice for your organization. Don’t simply choose the service with the most attractive price, but the service that gives the most cost-effective value.
Users who don't have much time or could use a Customer Support Software advice from our experts may want to try out these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
No Customer Support Software will manate to cater to all the needs of a business. Though key features of Kommunicate and Dezide should matter you should also thoroughly explore the integrations provided by every software. Very often you will already be making use of other types of SaaS software in your company and it’s definitely better to select software that integrate well with one another. If you do that you will be able to be certain of an effortless exchange of information between your teams and software used, which can significantly reduce time devoted to migrating between one product and the next.
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