What is better Knowmax or ScreenConnect? Comparing Knowmax and ScreenConnect, it is simple to see which Customer Support Software product is the more suitable option. This guarantees that your organization can select the most productive and effective application. You can study the specifics, such as available tools, costs, plans offered by each vendor, offer conditions, and many more
We also let you evaluate their general scores to know which one appears to be better. Knowmax has 8.0 points for overall quality and N/A% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Likewise, you can also check which software company is more credible by sending an an email question to both vendors and check which one replies faster.
We did our best to prepare reviews of all popular Knowledge Management Software services offered on the market, but among them these three caught our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
Get in touch with the vendor for information. knowmax.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Airtel, Vodafone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowmax by Kochartech is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you test different Customer Support Software solutions you shouldn’t only study their list of features and provided pricing packages. Pay attention to the fact that the service must be matching your requirements and team so the more flexible their offer the better. Learn what OSes are supported by Knowmax and ScreenConnect and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this could be a deal breaker for many companies.
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