What is better Knowmax or ScreenConnect? If you need to get a easy way to find out which Customer Support Software product is better, our unique algorythm gives Knowmax a score of 8.0 and ScreenConnect a score of 9.0 for total quality and performance. In addition, Knowmax is rated at N/A%, while ScreenConnect is rated 96% for their user satisfaction level.
You can also assess their product details, including functions, tools, options, plans, prices, and more. Find out whether the solution allows you to customize at least part of its workflows to make sure the app complements your own business workflows.
We did our best to prepare reviews of all popular Knowledge Management Software services offered on the market, but among them these three caught our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Get in touch with the vendor for information. knowmax.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Airtel, Vodafone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowmax by Kochartech is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Customer Support Software will manate to cater to all the needs of a business. Though key functionalities of Knowmax and ScreenConnect are important you should also thoroughly study the integrations provided by each software. In many cases your team will already be using some other B2B software in your company and it’s much more beneficial to opt for services that integrate well with each other. With that approach you can be certain of a smooth exchange of information between your teams and apps, which can significantly reduce time devoted to migrating between one software and the next.
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