What is better Kayako or Wolken? When choosing the right Help Desk Software for your company it is suggested that you assess the characteristics, pricing, and other essential information about the product and vendor. Here, you are able to see the similarities and discrepancies between Kayako (overall score at 9.0 and user satisfaction at 95%) and Wolken (overall score at 8.0 and user satisfaction at 100%).
You may also check out their specific modules, such as tools, plans, costs, terms and conditions, etc. What is more, read the terms closely for information on hidden fees, including, installation, independent customer service, upgrade fees, disk space fees, and others.
We are aware that not all businesses have enough time to test a large number of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
In the event you continue having doubts about which service will be best for your company it might be a sound idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular a given product is and how wide is its online presence. For instance Kayako Twitter account has currently 6194 followers. At the same time Wolken Twitter is followed by 154 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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