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Compare Wolken vs VIZOR

What is better Wolken or VIZOR? A great way to find the right Help Desk Software product for your organization is to cross-check the solutions against each other. Here you can compare Wolken and VIZOR and see their capabilities compared in detail to help you choose which one is the superior product.

Likewise, you can examine their overall ratings, including: overall score (Wolken: 8.0 vs. VIZOR: 8.0) and user satisfaction (Wolken: 100% vs. VIZOR: 98%). Analyze their differences and similarities and find out which one outperforms the other. Moreover, think about what your business will be in years to come; will your business outgrow the app in the next couple of years?

In the event you would like to quickly identify the best Service Desk Software according to our experts we suggest you try out one of these solutions: LiveAgent, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident Management
  • Change Request Management
  • Service Request Management
  • Configuration Management
  • Database
  • Task Management
  • Soft Calls Integrations

Pricing Info

Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.

Company Email

info@wolkensoftware.com

Contact No.

Company's Address

E. Bayshore Road, Suite 200
Palo Alto CA 94303
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IT asset management
  • Central repository
  • Auto-discovery of devices
  • Streamlined asset allocation
  • Complete IT asset lifecycle tracking
  • Automated employee on/off boarding
  • Check in/out equipment loan
  • Asset recovery
  • Asset location tracking
  • Supplier management
  • Email alerts and reminders
  • Documentation file repository
  • Web-based configuration tools
  • Dashboards and reports
  • ServiceDesk and Incident Management
  • Best practice processes
  • Automatic ticket routing
  • Self-service portal
  • Multiple Escalation & SLA Support
  • Customer feedback and surveys
  • Software and License Management
  • Central license repository
  • Software request portal
  • License compliance
  • Purchasing integration
  • Cloud and SaaS subscriptions
  • Software normalization
  • Versioning
  • Suite consolidation

Pricing Info

VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AUDI, SIEMENS, ORACLE

Integrations

VIZOR integrates with the following business systems and applications:

  • Microsoft SCCM
  • LANSweeper Integration
  • Active Directory
  • LDAP Directory Integration
  • Microsoft System Center (ConfigMgr)
  • Exchange
  • Dynamics GP
  • Chromebook Management Console
  • Excel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that covers the full IT asset lifecycle.

Company Email

solutions@vector-networks.com

Contact No.

Company's Address

VIZOR
541 10th Street, Unit 123
Atlanta, GA 30318
USA

Salesforce Essentials

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-Degree Customer View
  • Inquiry Routing
  • Opportunities Management
  • Multi-Channel Console
  • Reports and Dashboards
  • Intelligent Self-Service Sites
  • User-Friendly Knowledge Base
  • Sales Pipeline Tracking
  • Drag-and-Drop Interface
  • Productivity Tools
  • Task Automation
  • Macros
  • Customer Communities
  • Help Desk Tools
  • Activity Tracking
  • Collaboration Tools
  • Case Auto-assignment
  • Case Escalation Rules and Queues
  • Custom Profiles
  • Email Optimization
  • Lightning App Builder
  • Lead/Contact Account Management
  • Page Layouts
  • Salesforce Mobile App
  • Task Management
  • Setup Assistant
  • Trailhead

Pricing Info

Service Cloud Essentials – $25/user/month (billed annually)

  • Help desk tools
  • 10 users
  • G Suite (free for 3 months)
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case Escalation Rules and Queues
  • Service Console App(s)
  • Activity tracking
  • Collaboration tools
  • Custom profile
  • Email optimization
  • Lead contact account management
  • Lightning app builder
  • Page layout
  • Mobile app
  • Task management
  • Self-service portal/forum
  • App exchange

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:

  • G Suite
  • Facebook
  • Twitter
  • GetFeedback
  • Dropbox
  • HelloSign
  • MailChimp
  • Xactly
  • Nicereply

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud help desk solution for customer service teams of small businesses.

Company Email

Contact No.

Company's Address

The Landmark at One Market,
Suite 300, San Francisco, CA 94105,
United States

Product Comparisons

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Comparision

The services analyzed on this page are only a sliver of our full Help Desk Software category and you should take into account that there could be more desirable solutions out there. If you would like to make sure you make the best possible choice for your company we definitely urge you to analyze more services first. You may also want to study our top 10 Help Desk Software list to find out which apps are in the current year the highest-ranking ones and leaders in the market.

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