What is better Kampyle or ScreenConnect? With a wide range of functionalities, pricing, terms, and more to check, choosing the right Customer Support Software for your organization is hard. However making use of our system, it is simple to match the features of Kampyle and ScreenConnect including their general SmartScore, respectively as: 6.9 and 9.0 for overall score and 100% and 96% for user satisfaction.
You can also compare them feature by feature and see which application is a more suitable fit for your business. Keep in mind to ask for a demo first prior to subscribing to see how the solution can benefit you in real setting.
Currently, the most significant products in our category are: .
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Customer Support Software will be perfect enough to cater to all the requirements of a business. Though main features of Kampyle and ScreenConnect are important you should also thoroughly analyze the integrations offered by each solution. In many cases you will already be using various kinds of B2B software in your company and it’s definitely better to opt for solutions that integrate well with one another. That way you can guarantee an effortless exchange of information between your teams and services, which can significantly reduce time devoted to migrating between one app and the other.
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