What is better Issuetrak or Hiver? The best Help Desk Software is a solution that can handle your company’s unique demands. You can determine which option works best for your business if you compare a wider range of products before you decide which one is the best.
As an example, Issuetrak and Hiver are scored at 8.5 and 8.8, respectively, for all round quality and performance. Similarly, Issuetrak and Hiver have a user satisfaction rating of 100% and 96%, respectively, which reveals the general response they get from customers. Even better, reach put to a current client of the software and solicit their comments about the software in question.
As of now, the most significant solutions in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
When you research various Help Desk Software apps you shouldn’t only analyze their features list and provided pricing plans. Pay attention to the fact that the service must be adjusted to your work processes and business so the more flexible their offer the better. Explore which platforms are supported by Issuetrak and Hiver and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this may be a deal breaker for many businesses.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
