What is better Ironclad or ManageEngine ServiceDesk Plus? It’s easy to our scoring system to provide you with a general idea which Contract Lifecycle Management (CLM) Software product is will work better for your business. For overall product quality, Ironclad earned 7.9 points, while ManageEngine ServiceDesk Plus gained 8.7 points. At the same time, for user satisfaction, Ironclad scored 96%, while ManageEngine ServiceDesk Plus scored 100%.
Information regarding their characteristics, tools, supported platforms, customer service, and more are available below to help you get a more accurate comparison. Keep in mind to get only the tools your company needs so as not to waste cash for functions that are unnecessary.
In case you you need to quickly locate the optimal Contract Lifecycle Management (CLM) Software according to our review team we advise you check out these solutions: Freshservice, PandaDoc, ContractWorks.
Ironclad is a modern contract creation and management application. If you are interested in this solution, you can request custom enterprise pricing from the sales team. You can reach out to them via the product website’s contact form.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Every time you pick a service that you believe will work best for your company you shouldn’t simply focus on what reviewers have to say about it. In many cases individual experience with the app may change, depending on your own goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable impression of how actual users of Ironclad and ManageEngine ServiceDesk Plus rate their experience with the solution. Our algorithm is built around detailed analysis of product appearances on other websites, social networks as well as blogs, so you will receive a comprehensive and credible overview of what other clients think about each product. In this case Ironclad got a total satisfaction rating at 96% while for ManageEngine ServiceDesk Plus 100% of users claim they had an enjoyable experience with it.
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