What is better IntelligenceBank or Zendesk? You can use our scoring system to provide you with a general idea which Knowledge Management Software product is better for your business. For overall product quality, IntelligenceBank attained 7.9 points, while Zendesk gained 9.7 points. Meanwhile, for user satisfaction, IntelligenceBank scored 100%, while Zendesk scored 98%.
Details about their unique elements, tools, supported platforms, customer service, plus more are provided below to provide you with a more correct analysis. Keep in mind to purchase only the functions that you need to avoid wasting cash for tools that you won’t be using.
We know that not all companies have the time to examine dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Digital Asset Management Software category are: monday.com, Wrike, Wrike.
IntelligenceBank offers multiple enterprise pricing options to meet the needs of different users. Give the details a look, and select the best plan for your company:
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be enough to simply compare IntelligenceBank and Zendesk against one another. Although reliable functionalities, pricing plans and user experience are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by each solution. In many cases a less popular product may turn out to be a great choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that despite limited market popularity it’s a worthy rival to the software that rule the market.
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