What is better Instant Housecall or ShowMyPC Remote Support and Meetings? Buying the ideal Customer Support Software product is all about comparing different solutions and identifying the top program for your specific needs. Our exclusive system provides you with an instant look at the general rating of Instant Housecall and ShowMyPC Remote Support and Meetings. For total quality and performance, Instant Housecall scored 8.0, while ShowMyPC Remote Support and Meetings scored 8.3. On the other hand, for user satisfaction, Instant Housecall earned 100%, while ShowMyPC Remote Support and Meetings earned 94%.
Below it's also possible to look at their features, terms, plans, etc. to find out which program will be more suitable for your needs. An important feature to assess is if the application allows you to toggle on/off restrictions on different types of users to limit the exposure of any confidential corporate data.
Our team put a lot of effort to prepare reviews of all popular Remote Support Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: ScreenConnect, Zendesk, Atera.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
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You shouldn’t count on exclusively a broad set of useful tools and flexible pricing plans from a well-known Customer Support Software. Almost as crucial as core features is a top-notch customer support. You want to guarantee that when you have any questions about Instant Housecall or ShowMyPC Remote Support and Meetings, or you struggle with some problems, or perhaps you’ll want to ask for a specific change or feature useful to your team you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you are able to benefit from individual training or at the very least an FAQ you can use.
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