What is better Image Relay or ScreenConnect? It’s a good idea to use our scoring system to help you get a general idea which Collaboration Software product is better for your company. For overall product quality, Image Relay received 8.2 points, while ScreenConnect gained 9.0 points. Meanwhile, for user satisfaction, Image Relay scored 98%, while ScreenConnect scored 96%.
Information regarding their functions, tools, supported platforms, customer service, plus more are provided below to provide you with a more precise review. Don’t forget to purchase only the features your company needs to avoid wasting cash for features which are redundant.
Right now, the top services in our Digital Asset Management Software category are: monday.com, Wrike, Wrike.
Image Relay offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you select a software that you think will be an actual asset for your team you shouldn’t just limit yourself to what reviewers have to say about it. Quite frequently personal experience with the product may be different, depending on specific goals and requirements. This is why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable overview of how actual users of Image Relay and ScreenConnect evaluate their experience with the solution. Our algorithm is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you will receive a full and credible overview of what other clients think about each app. In this case Image Relay got a total satisfaction rating at 98% while for ScreenConnect 96% of people express they had an enjoyable experience with it.
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