What is better ICTBroadcast or VIZOR? Different businesses need different types of Customer Support Software. To learn which solution fits your needs, think about assessing various alternatives feature by feature an taking into consideration their conditions and pricing. Similarly, you can get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: ICTBroadcast (8.0) vs. VIZOR (8.0) for all round quality and performance; ICTBroadcast (97%) vs. VIZOR (98%) for user satisfaction rating. Check out their strong and low points and find out which software is a better choice for your company. An effective, simple tactic is to write the strengths and weaknesses of both applications side by side and see which software has more benefits.
At the moment, the top solutions in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
It may not always be enough to just compare ICTBroadcast and VIZOR against each other. Even though specific tools, cost and user experience are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards merited by every app. Very often a less popular app may turn out to be a good choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that regardless of smaller market popularity it’s a worthy rival to the software that rule the market.
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