What is better HxGN EAM or ManageEngine ServiceDesk Plus? Getting the appropriate IT Asset Management Software product is as simple as contrasting the good and weaker characteristics and terms offered by HxGN EAM and ManageEngine ServiceDesk Plus. Here you can also match their general scores: 9.6 for HxGN EAM vs. 8.7 for ManageEngine ServiceDesk Plus. Or you can verify their general user satisfaction rating, N/A% for HxGN EAM vs. 100% for ManageEngine ServiceDesk Plus.
We suggest that you put some effort and review their specific functions and figure out which one is the better option for your organization. What’s more bear in mind to factor in your company’s or industry’s special situation, for example, a multilingual solution for a global staff or a mobile platform to help you work away from your office.
In the event you have to quickly decide on the top IT Asset Management Software according to our experts we advise you try out these products: monday.com, ServiceNow Asset Management, Salesforce Service Cloud.
HxGN EAM’s SMB and enterprise pricing plan information is available only upon request. For more information and to get a quote, please contact its sales team.
HxGN EAM supports integration with existing business processes and workflows. In addition, it can be integrated with database and IT systems such as the following:
Oracle
SAP
Peoplesoft
JD Edwards
Geospatial Systems
ESRI
Custom or Legacy Systems
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EMO, Drager Service, CERN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable enterprise asset management software solution that helps various industries maintain the safety, availability, and performance of their assets, improve compliance to standards, and reduce operational and maintenance costs. Its dynamic architecture ensures high uptime to meet the needs of businesses as they grow.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
All the data, information and opinions that we shared in this table were taken from official company sites, promotional materials available online, actual experience from real customers as well as our individual hands-on use of each app by an expert. We pay a lot of attention to comprehensively test every solution, therefore we not only test it internally, but we also match our observations with views of other members from the B2B community.
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