What is better HxGN EAM or ManageEngine ServiceDesk Plus? With various functionalities, pricing, terms, and more to evaluate, choosing the best IT Asset Management Software for your firm is hard. Nevertheless by using our system, it's easy to match the characteristics of HxGN EAM and ManageEngine ServiceDesk Plus together with their general SmartScore, respectively as: 9.6 and 8.7 for overall score and N/A% and 100% for user satisfaction.
You can also compare them feature by feature check out which software is a more suitable fit for your company. Remember to ask for a free trial first prior to subscribing to experience how the software performs in practical situations.
Right now, the most significant solutions in our IT Asset Management Software category are: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
HxGN EAM’s SMB and enterprise pricing plan information is available only upon request. For more information and to get a quote, please contact its sales team.
HxGN EAM supports integration with existing business processes and workflows. In addition, it can be integrated with database and IT systems such as the following:
Oracle
SAP
Peoplesoft
JD Edwards
Geospatial Systems
ESRI
Custom or Legacy Systems
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EMO, Drager Service, CERN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable enterprise asset management software solution that helps various industries maintain the safety, availability, and performance of their assets, improve compliance to standards, and reduce operational and maintenance costs. Its dynamic architecture ensures high uptime to meet the needs of businesses as they grow.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Please note that while both HxGN EAM and ManageEngine ServiceDesk Plus may provide an outstanding set of features each service might be aimed at a different business size. If you are comparing features you may want to focus on a business type they are meant for. Certain features may scale up efficiently for huge enterprises but if you own a small or medium business it’s frequently more sensible to stay away from paying for advanced features that you may never use.
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