What is better HubSpot Smart CRM or Alchemer? There are numerous CRM Software products available for businesses right now. The best way to find out which product fits your needs best is to check them side by side. For instance, here you can review HubSpot Smart CRM and Alchemer for their overall score (9.8 vs. 9.6, respectively) or their user satisfaction rating (99% vs. 94%, respectively).
You can also examine their individual modules and pricing conditions along with other useful data below. When matching products make sure you check their corresponding capabilities and mark their differences to obtain a clearer picture of both deals. What is more bear in mind to check non-core factors like security, backup, ease-of-use, and helpdesk support.
We are aware that not all companies have the time to try out a wide range of different services, so we prepared a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Salesforce CRM, HubSpot Smart CRM, Freshsales.
HubSpot supports integrations with hundreds of apps listed in their App Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TUI Travel, ABBYY, Shoretel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
It may not always be enough to just compare HubSpot Smart CRM and Alchemer with each other. Even though useful functionalities, cost and user experience are all important and should be considered when making a final choice, you should also take a look at the recognition and awards merited by each service. Frequently a less dominant product may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which reveals that regardless of lesser market popularity it’s a significant contender to the services that dominate the market.
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