ProProfs Help Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ITIL Service Desk
- Big Data
- Social IT Management
- Agile Continuous Delivery
- Easy to Use
Pricing Info
Pricing Info
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
- IT service desk that’s easy to use, administer, and configure
- Data consolidated from all sources to solve and prevent user problems
- Context-aware search that enables employees to help themselves
- Powerful analytics to identify potential issues before they become problems
- 30-day free trial with 10 concurrent users
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Industrias Peñoles, INFOTEC, Injazat
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ITIL based SaaS service desk that brings together a broad range of ITSM capabilities, Big Data and social collaboration.
Company Email
Contact No.
Company's Address
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA
94304-1185
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Track Tickets
- Prioritize Tickets
- Solve Tickets
- Share Knowledge
- Instant Support
- Train Agents and Customers
- Optimized For Mobile Devices
- Scalable Solution
Pricing Info
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
- Unlimited Tickets
- Unlimited Ticket History
- Multiple Inboxes
- Multiple Departments & Teams
- Audit & Admin Controls
- Overdue Time
- Internal Notes in Ticket
- Roles & Permissions
- Auto-Response
- Canned Responses
- Ticket Ratings
- Ticket Routing
- Child Tickets
- Labels
- Custom Fields & Filters
- Advanced ReportsPlus:
- Business Hours
- Bookmark
- Vault
- File Attachments
- API & Single Sign-On
- Integrations
- Mobile App
- Branding
Integrations
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Company Email
sales@proprofs.com
Contact No.
Company's Address
ProProfs
929 Colorado Avenue,
Santa Monica, California 90401
United States
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All the data, details and statistics that we shared in this analysis were collated from official company websites, marketing resources available online, real-life experience from real clients as well as our individual hands-on use of each software by an expert. We put a lot of effort to thoroughly examine every solution, as a result we not only test it ourselves, but we also match our findings with opinions of other members from the B2B community.
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